Improved Customer Service
Meet all your customer service needs through streamlined order processing and
tracking and a flexible customer information system.
Real Time Product Information
Product price and availability status can be accessed instantly. Stock on hand,
future supply and capacity is checked to inform you about the availability status.
Comprehensive Sales Order Status information
It provides complete sales order tracking information from enquiry through quotes,
order entry, release, shipments, and closing.
Maintain Customer/Client Information and sales
history
Easily maintain comprehensive customer information and a detailed audit trail
of customer interactions associated with product orders.
Solve potential customer problems promptly
Issues related to returns, exchanged, and reopened sales orders are efficiently
acknowledged, helping you to solve potential customer problems promptly.
Alerts on possible credit problems
It keeps track of Accounts Receivables and Payables and alerts you on possible
credit problems.
Custom Reporting and Analysis
Gain a complete range of customizable reports, and access all the necessary
data to make an effective sales analysis.
Generate greater profits
A smoothly run customer service operation
can help generate repeat business and a growing
customer base for increased profits.
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